Contacting Trampoline Parts and Supply

If you need to track an order please send us an email. marilyn@trampolinepartsandsupply.com - Sometimes it takes extra time to get a tracking number so please email us and we will get back to you as quickly as we can. Most items are in stock and you will be notified if your order is backordered. Please be patient. Some trampoline shipments take up to 14 business days. Most orders arrive in 4-7 days. For sales questions, email sales@trampolinepartsandsupply.com

Future Customers

If you have a question about an item before you order, please Call or Email us at sales@trampolinepartsandsupply.com, Please measure your Frame, Mat, and Springs before you call so we can help you with parts for your Trampoline.

Existing Customers

Email marilyn@trampolinepartsandsupply.com IF YOU NEED TO RETURN AN ITEM, WRITE YOUR 6 DIGIT ORDER NUMBER (NOT YOUR INVOICE NUMBER) ON THE BOX AND SHIP IT TO OUR WAREHOUSE ADDRESS ON THE CONTACT US PAGE. MAKE SURE YOU GET A TRACKING NUMBER. EMAIL US THE TRACKING NUMBER TO RECEIVE CREDIT.

Sales Office

Trampoline Parts & Supply
PO Box 2092
Orem, UT 84059
1-888-735-5977 sales@trampolinepartsandsupply.com

Returns and Shipping

Trampoline Parts and Supply
7986 South 1530 West
West Jordan, Utah 84088
Please note: no local exchanges. Not all our items are stocked this warehouse. If you are local, you must make an appointment to drop off the item by sending us an email. But you must place a new order once you receive credit on your credit card and pay the shipping.

If you need to return an item. Write your 6 digit order number on the box and send to the address above. Make sure you get a tracking number. Email the tracking number along with your order number to us.