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Order Tracking Information

If you need to track an order please send us an email. customerservice@trampolinepartsandsupply.com - Please include your 6 digit order number and your name. Sometimes it takes extra time to get a tracking number so please email us and we will get back to you as quickly as we can. Most items are in stock and you will be notified if your order is backordered. Please be patient. Some trampoline shipments take up to 7 business days. Most orders arrive in 4-7 days. For sales questions, email sales@trampolinepartsandsupply.com

Contact Trampoline Parts & Supply


Future Customers

How to find the parts you need: Click Here for Measuring Instructions

If you have a question about an item before you order, please Call 1-888-735-5977, 801-615-9372, or Email us at sales@trampolinepartsandsupply.com, Please measure your Frame, Mat, and Springs before you call so we can help you with parts for your Trampoline.

Existing Customers

Email customerservice@trampolinepartsandsupply.com IF YOU NEED TO RETURN AN ITEM, EMAIL US FOR A RMA NUMBER. YOU MUST HAVE AN RMA TO RETURN AN ITEM. YOU WILL RECEIVE FURTHER INSTRUCTIONS VIA EMAIL. DO NOT SEND RETURNS TO OUR PO BOX ADDRESS. Please include your 6 digit order number and your name.
All Customer Service, Tracking, Returns & Warranties are handled through an Email Department. The Sales line will not be able to help you with these items. Please include your 6 digit order number and your name.
Email customerservice@trampolinepartsandsupply.com

Mail Trampoline Parts & Supply

Sales Office

Trampoline Parts & Supply
PO Box 2092
Orem, UT 84059
PLEASE DO NOT SEND RETURNS TO THIS PO BOX ADDRESS! Email us for return info.
We no longer have inventory in Utah. We have warehouses in several other states.
1-888-735-5977, 801-615-9372
Fax 801-607-6477
sales@trampolinepartsandsupply.com

Wholesale Pricing Available. We can dropship to your customers. Email us your company info to get started.

RETURNS AND SHIPPING

Email customerservice@trampolinepartsandsupply.com IF YOU NEED TO RETURN AN ITEM, EMAIL US FOR INSTRUCTIONS. YOU WILL RECEIVER FURTHER INSTRUCTIONS VIA EMAIL. DO NOT SEND BACK TO OUR PO BOX ADDRESS. YOU MUST HAVE AN AUTHORIZATION NUMBER TO RETURN AN ITEM. Please include your 6 digit order number and your name.

Please click here to view the full terms and conditions of purchase.

Please note: When installing a Trampoline Pad.
DO NOT install the trampoline frame pad skirting in between the frame top rail of the trampoline and the enclosure poles. This can result in the skirt tearing and is NOT covered under warranty.

Privacy Policy:

Your information is secure, we do not distribute customer information for advertising purposes.

Click here if you are looking for Trampoline Safety Information

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FAQDid You Know?
Trampoline SpringThe springs on your trampoline lose their form over time. Did you know when you replace your springs they may be close to an inch longer than when originally installed?

Learn how to correctly measure your springs before you order.