Contacting Trampoline Parts and Supply

If you need to track an order please send us an email. customerservice@trampolinepartsandsupply.com - Please include your 6 digit order number and your name. Sometimes it takes extra time to get a tracking number so please email us and we will get back to you as quickly as we can. Most items are in stock and you will be notified if your order is backordered. Please be patient. Some trampoline shipments take up to 7 business days. Most orders arrive in 4-7 days. For sales questions, email sales@trampolinepartsandsupply.com

Future Customers

If you have a question about an item before you order, please Call or Email us at sales@trampolinepartsandsupply.com, Please measure your Frame, Mat, and Springs before you call so we can help you with parts for your Trampoline.

Existing Customers

Email customerservice@trampolinepartsandsupply.com IF YOU NEED TO RETURN AN ITEM, EMAIL US FOR A RMA NUMBER. YOU MUST HAVE AN RMA TO RETURN AN ITEM. YOU WILL RECEIVE FURTHER INSTRUCTIONS VIA EMAIL. DO NOT SEND RETURNS TO OUR PO BOX ADDRESS. Please include your 6 digit order number and your name.

Sales Office

Trampoline Parts & Supply
PO Box 2092
Orem, UT 84059
1-888-735-5977
801-798-6671
Fax 801-607-6477
sales@trampolinepartsandsupply.com

Wholesale Pricing Available. We can dropship to your customers. Email us your company info to get started.
sales@trampolinepartsandsupply.com

Returns and Shipping

Email customerservice@trampolinepartsandsupply.com IF YOU NEED TO RETURN AN ITEM, EMAIL US FOR INSTRUCTIONS. YOU WILL RECEIVER FURTHER INSTRUCTIONS VIA EMAIL. DO NOT SEND BACK TO OUR PO BOX ADDRESS. YOU MUST HAVE AN AUTHORIZATION NUMBER TO RETURN AN ITEM. Please include your 6 digit order number and your name.