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Order Information

If you need to track an order or have other questions regarding an order you already placed, please send an email to customerservice@trampolinepartsandsupply.com. Please include your 6 digit order number and your name. Since our items ship from various warehouses, sometimes it takes extra time to get a tracking number so please email us and we will get back to you as quickly as we can. Most items are in stock and you will be notified if your order is backordered. Please be patient. Some trampoline shipments take up to 7 business days. Most orders arrive in 4-7 days.

Product Questions

For product questions, please email sales@trampolinepartsandsupply.com. Please include all relevant measurements and your trampoline brand. It's also helpful to include a picture with your email message.

Measuring the size of your trampoline

Click here for trampoline measuring instructions

Returns

IF YOU NEED TO RETURN AN ITEM, EMAIL US AT returns@trampolinepartsandsupply.com FOR AN RMA NUMBER. YOU MUST HAVE AN RMA TO RETURN AN ITEM. YOU WILL RECEIVE FURTHER INSTRUCTIONS VIA EMAIL. DO NOT SEND RETURNS TO OUR PO BOX ADDRESS. Please include your 6 digit order number and your name.

Mailing address

Do not ship returns to this address. The returns address will be emailed to you once you request and RMA from returns@trampolinepartsandsupply.com

Trampoline Parts & Supply
51 West Center Street #181
Orem, UT 84057
*THIS IS NOT A RETAIL LOCATION,
DO NOT SEND RETURNS TO THIS ADDRESS,
CONTACT RETURNS@TRAMPOLINEPARTSANDSUPPLY.COM

Phone Number

(801) 438-4862 or call toll-free 1-888-735-5977

Fax: (801) 438-4864

Please click here to view the full terms and conditions of purchase.

Please note: When installing a Trampoline Pad.
DO NOT install the trampoline frame pad skirting in between the frame top rail of the trampoline and the enclosure poles. This can result in the skirt tearing and is NOT covered under warranty.

Privacy Policy:

Your information is secure, we do not distribute customer information for advertising purposes.

Click here if you are looking for Trampoline Safety Information

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Get some air with a Blue Trampoline Bounce Board!

$99.99

Ideal for young adults involved in Wakeboarding, Windsurfing, and Snowboarding.

FAQDid You Know?
Trampoline SpringThe springs on your trampoline lose their form over time. Did you know when you replace your springs they may be close to an inch longer than when originally installed?

Learn how to correctly measure your springs before you order.

 
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